Support
Need help with CoachMag? We're here for you. Reach out through any of the channels below and we'll get back to you as soon as possible.
Common questions
How do I connect my calendar?
Go to Settings > Integrations in your dashboard. Click "Connect Calendly" for one-click setup, or paste your API key manually for Calendly, GoHighLevel, or Google Calendar.
How do I upload my coaching content?
Go to Link builder in your dashboard. You can paste text directly or drag and drop TXT, PDF, or DOCX files. Your AI assistant will learn from the material automatically.
Can I customize the chat opening message?
Yes. In Link builder, scroll down to the Chat flow section. You can set your opening message and quick-start options, or pick from pre-built templates.
How do I delete my account or data?
Email support@coachmag.ai and we will process your request within 30 days. You can also export your lead data as CSV from the Leads page before deletion.